What can I find in LACAUSA REPLAY MARKET?
You will find actual LACAUSA customers reselling their pre-loved items as well as some of our own archive pieces and unique samples that never went into production. Items sold by a LACAUSA customer will ship it directly from them to you.

How do I pay for a REPLAY item?
You will pay in the same way as with a new item: our secure checkout. Simply "Add to Cart" and proceed through the checkout as usual.

Can I shop REPLAY if I'm not in the U.S.?
Unfortunately, at this time we do not have the capacity to offer this service to our international customers. Hopefully we will expand in the future but for now, our circular marketplace is available for domestic shoppers only.

How long does shipping take?
Our sellers will fulfill your order in less than 3 business days. The item will ship with a tracking number, and should typically arrive no more than 4 days after it is shipped.

Can I return my REPLAY purchase?
All REPLAY purchases are final unless the item is not in the condition described by the seller. If that situation occurs, you can open a dispute process; if we confirm the dispute, we will offer a refund and ask you to return the item.

Can I use a promo code on my REPLAY purchase?
Our sitewide sales, promos and discount codes do not apply to REPLAY purchases.

How do I sell my pre-owned item?
Log into your LACAUSA account (create an account if you don’t have one) and click "Sell a Pre-Owned Item". Pick the item you want to sell and follow the prompts.

Remember to provide complete and accurate information about the item’s condition, since you will only get store credit when the buyer confirms its condition.

Our team reviews all pre-owned REPLAY submissions, and has the right to approve or deny listings.

Once approved, we encourage you to share your listing! The more you share, the higher the chance of selling it.

What can I sell?
You can sell any product you previously purchased with us. Once approved, we will place it in the REPLAY MARKET for any customer to purchase.

How and when do I get paid?
You will receive 100% of the sale price in LACAUSA store credit when the buyer confirms it arrived in the condition described on your listing.

What price can I sell it at?
You are welcome to name your price, but we will recommend a price based on the item’s age and condition. We will then add a fixed amount to the listing price to cover shipping charges.

How is shipping handled?
As soon as a customer purchases your item, you will be sent a prepaid trackable shipping label, and must send the item within 3 business days. You do not have to pay extra for shipping.

Please carefully & neatly pack your item, and drop it off with the shipping label at the nearest post office. You can also hand it directly to your mail-person.