Shipping + Returns

COVID-19
During this time we will be making adjustments to the way we work while continuing our commitment to making your online experience with us as easy, safe and comfortable as possible.
How can we stick together through this very uncertain time?
  • Follow along on social - our @lacausaclothing team will be here for you!
  • Email us! Our customer experience team is available to answer any questions you may have along the way.
Domestic Shipping
At this time, we offer free standard shipping to addresses located within the 50 United States on orders over $150.
Orders can take up to 3 business days to ship out, but most often we ship the same day if placed before noon. Please note orders are not shipped on weekends or US holidays.
Any special shipping requests can be made at check out.

Domestic Return Policy
We will accept returns if they are in unworn condition with all tags attached for a full refund or exchange within 30 days of receiving the item. You can visit our returns page here to file a request and receive your return label free of charge.
**Please start the process only if you are connected to a printer, if your return label is created and not immediately printed it can be difficult to retrieve later. Do not hesitate to contact us if you run into this or any other issue.

International Shipping
Duties and taxes for international orders will calculated at checkout.
Please allow extra time for shipping internationally.
Unfortunately, at this time we do not extend our offer of free shipping on international shipments.

International Return Policy
We are not currently offering free returns for international orders. If you wish to return your pieces, please email paola@lacausaclothing.com with your order info and provide your own label, shipping the order back to us at :
LACAUSA RETURNS
1735 South Santa Fe Avenue
Los Angeles CA 90021
We will accept international returns if they are in unworn condition with all tags attached for a full refund or exchange within 30 days of receiving the item.

Refunds
Please allow 10-15 business days for your return to be processed once it reaches our warehouse. Once your return is received and inspected, we will send you an email confirmation to notify you of the approval or rejection of your refund. We will refund for merchandise returned, but do not refund for any shipping fees incurred with your purchase.
Once approved, your refund will be processed in the original method of payment. 

Price Adjustments
We offer price adjustments for purchases made within 7 days of sale (with the exception of our annual final sale WAREHOUSE SALE, which we offer no price adjustments for)
If you have any questions please contact us at: aloha@lacausaclothing.com
** LACAUSA merchandise purchased from other retailers, must be returned to the store from which it was originally purchased and is subject to the return policy of the original retailer.
** please note any item marked FINAL SALE can not be returned or exchanged.