Privacy policy

Last updated: July 13, 2026

This Privacy Policy describes how LACAUSA LLC, doing business as LACAUSA, collects, uses, discloses, stores, and otherwise processes personal information when you visit lacausa.com, make a purchase, create an account, contact us, subscribe to communications, or otherwise use our products and services.

In this Privacy Policy, “LACAUSA,” “we,” “us,” and “our” refer to LACAUSA LLC. “You” and “your” refer to customers, website visitors, and other individuals whose personal information we process.

Our online store is hosted by Shopify. Shopify provides the e-commerce platform that enables us to offer products and services to you.

Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information you provide when you:

• Place or attempt to place an order
• Create or manage a customer account
• Request a return, exchange, or refund
• Contact customer service
• Subscribe to email or text-message marketing
• Submit a product review
• Participate in a survey, promotion, or event
• Submit a privacy request
• Otherwise communicate with us

This information may include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account credentials
• Order information
• Transaction information
• Return and exchange information
• Product preferences
• Marketing preferences
• Customer-service communications
• Reviews, comments, photographs, or other content you submit

Payment information is processed by Shopify and the applicable payment provider. We generally do not receive or store your complete payment-card number.

Information Collected Automatically

When you use our website, we, Shopify, and our service providers may automatically collect information about your device and your use of the website.

This information may include:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Device identifiers
• Approximate geographic location
• Referring and exit pages
• Pages and products viewed
• Items added to a shopping cart
• Search terms
• Website interactions
• Dates and times of visits
• Cookie and similar-technology information

Information From Other Sources

We may receive personal information from:

• Shopify
• Payment processors
• Shipping carriers
• Warehousing and fulfillment providers
• Advertising and marketing providers
• Analytics providers
• Social-media platforms
• Fraud-prevention providers
• Customer-support providers
• Return and exchange providers
• Other vendors and business partners

How We Use Personal Information

We may use personal information to:

• Operate and maintain our website
• Provide products and services
• Process payments and orders
• Arrange shipment and delivery
• Process returns, exchanges, refunds, and store credits
• Create and administer customer accounts
• Provide customer service
• Communicate about orders, accounts, and transactions
• Send marketing communications where permitted
• Personalize website content and product recommendations
• Measure website performance
• Analyze customer behavior and shopping trends
• Improve our products, services, and website
• Conduct advertising and marketing
• Detect, investigate, and prevent fraud, abuse, and security incidents
• Protect our customers, personnel, business, and property
• Enforce our policies and agreements
• Maintain business, accounting, and tax records
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims
• Complete or evaluate a merger, financing, acquisition, reorganization, or sale of assets

Cookies and Similar Technologies

We, Shopify, and our service providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies.

These technologies may be used to:

• Operate essential website functions
• Keep items in your shopping cart
• Remember account and website preferences
• Maintain website security
• Prevent fraud
• Measure traffic and performance
• Understand how visitors use the website
• Personalize content
• Measure advertising effectiveness
• Provide interest-based or targeted advertising

The specific cookies and technologies used may change as our Shopify configuration, installed applications, analytics services, and advertising partners change.

You may manage certain preferences through our cookie banner, privacy-preference tools, browser settings, or Shopify-provided privacy controls. Disabling certain technologies may affect website functionality.

Where required by applicable law and supported by our systems, we recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties that assist us with operating our business.

These parties may include:

• Shopify and its affiliates
• Payment processors
• Banks and financial-service providers
• Shipping carriers
• Fulfillment and warehousing providers
• Return and exchange providers
• Customer-support platforms
• Website and information-technology providers
• Cybersecurity and fraud-prevention providers
• Email and text-message providers
• Analytics providers
• Advertising and marketing partners
• Social-media platforms
• Professional advisers, including attorneys, accountants, and auditors
• Government agencies and law-enforcement authorities
• Parties involved in an actual or proposed business transaction

We may also disclose information:

• At your direction or with your consent
• To complete a transaction you requested
• To comply with law, regulation, legal process, or government request
• To protect rights, safety, property, and security
• To investigate fraud, misuse, or violations of our policies
• In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets

Advertising, Sale, and Sharing

We may use analytics, advertising, and social-media services that collect or receive information about your activity on our website.

Under some privacy laws, certain advertising or analytics activities may be considered a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged.

Where required by law, you may opt out through the cookie-preference, data-sharing opt-out, “Your Privacy Choices,” or “Do Not Sell or Share My Personal Information” link available on our website.

Marketing Communications

You may unsubscribe from promotional emails by selecting the unsubscribe link included in an email.

You may opt out of promotional text messages by following the instructions in the message, such as replying STOP.

After opting out of promotional communications, we may still send transactional or administrative communications regarding:

• Orders
• Deliveries
• Returns and refunds
• Customer accounts
• Security
• Customer-service inquiries
• Changes to policies or services

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The applicable retention period may depend on:

• The nature and sensitivity of the information
• The reason it was collected
• The duration of our relationship with you
• Legal, tax, accounting, and regulatory requirements
• Fraud-prevention and security needs
• The need to resolve disputes or enforce agreements

We may retain certain information after you close an account or request deletion when retention is required or permitted by law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No transmission or storage method is completely secure. We cannot guarantee the absolute security of personal information.

International Processing

LACAUSA LLC is located in the United States.

Your personal information may be processed or stored in the United States and other countries where Shopify or our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your country or region.

Children’s Privacy

Our website and services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, contact us at hello@lacausa.com so we can review and take appropriate action.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Know whether we process your personal information
• Request access to your personal information
• Request correction of inaccurate personal information
• Request deletion of personal information
• Obtain a portable copy of certain personal information
• Opt out of the sale or sharing of personal information
• Opt out of targeted advertising
• Restrict or limit certain processing
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request
• Receive equal service and pricing when exercising privacy rights

To submit a request, contact: hello@lacausa.com

Please include enough information for us to understand and respond to your request.

We may need to verify your identity before completing a request. Verification may require confirming information associated with your account or previous transactions.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence that the agent is authorized to act for you and may also require you to verify your identity directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Depending on whether the law applies to our processing and subject to applicable exceptions, California residents may have the right to:

• Know the categories and specific pieces of personal information collected
• Know the sources from which personal information was collected
• Know the business or commercial purposes for collecting, selling, or sharing information
• Know the categories of third parties to whom information was disclosed
• Request deletion
• Request correction
• Opt out of the sale or sharing of personal information
• Limit certain uses and disclosures of sensitive personal information
• Receive equal treatment when exercising privacy rights

California law recognizes rights relating to access, deletion, correction, opt-out, and non-discrimination, subject to statutory applicability and exceptions.

Where required, California residents may exercise applicable opt-out rights through the privacy-choice or data-sharing opt-out link displayed on our website.

We do not knowingly sell or share the personal information of consumers under 16 without the authorization required by law.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control and are not responsible for the privacy, security, availability, or content practices of third-party websites.

Review the privacy policies of third-party services before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, practices, or legal obligations.

The revised policy will be posted with an updated “Last updated” date.

Where required by law, we will provide additional notice of material changes.

Contact Us

For questions about this Privacy Policy, our privacy practices, or a request involving your personal information, contact:

LACAUSA LLC
Attn: Privacy Compliance
1735 South Santa Fe Avenue
Los Angeles, CA 90021
United States
hello@lacausa.com